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Beyond the Technology: The Human Factors That Make or Break Digital Transformation in the NHS
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If you’re responsible for introducing, implementing or embedding digital technology in the NHS, this webinar will help you understand the human factors that can make or break adoption - and what you can do about them.
What’s covered:
- Why digital transformation is fundamentally a behaviour change challenge
- Common barriers to adoption, including trust, workflow disruption, professional identity, change fatigue and local culture
- Lessons from the implementation of Ambient Voice Technology (AVT) at University Hospitals of Morecambe Bay NHS Foundation Trust
- How the COM-B model can help identify what is preventing or enabling adoption
- How communications, stakeholder engagement and local champions can influence uptake
- Practical questions to ask before and during the implementation of new digital technology
The webinar brings together three different perspectives, NHS clinical and digital leadership, occupational psychology and strategic communications, to explore what successful digital adoption looks like in practice.
You’ll hear real world examples and practical insights that can be applied to AVT, AI, electronic patient records and other digital transformation programmes.
You’ll also be able to download our free Digital Adoption Readiness Checklist to help identify the behavioural, organisational and engagement factors that could support or hinder adoption in your organisation.
